Why Don’t I see the Upsell/Success Messages in the Cart?
Here are the most common reasons why you don’t see any success/upsell messages in the cart.
- You have no Active Campaigns.
Solution: Go to Campaigns and activate the needed ones
- You have changed your theme and have not patched it after.
Solution: Go to Settings and Click Patch Theme
- You Are Running Entire Order Campaign.
Once you’ve chosen to run 1 Entire Order campaign for any product in the cart we can’t determine the product to show the success/upsell messages for in the cart.
The discount will apply for any product in the cart but w/o specific upsell/success messages displayed.
Solution: Feel free to contact us by email: firstname.lastname@example.org and we will help you to fix any issue within 24 hours.